FAQ

How can I pay?
There are different payment options depending on your device.


Fast checkout options:
These pop up before filling in your personal information at checkout

  • Apple Pay - You can use Apple Pay when you access our store through an IOS device
  • Google Pay -  You can use Google Pay when you access our store through a compatible device
  • PayPal Express Checkout

Regular checkout options:
You can use the following payment methods during checkout after filling out your personal and shipping information.

  • Visa
  • MasterCard
  • American Express
  • Maestro
  • Klarna. (Bank transaction)
  • eps-Transaction

Do I have to pay any additional taxes or customs?
This depends on your location. For orders within the EU you should have no customs to pay. Should you however experience any problems, please make sure to contact our customer support team here. Orders outside of the EU are subject to local customs and regulation.

How can I track my order?
Once your order has been shipped, you will receive a notification. You can use the tracking number in your email to track your order here once it has been dispatched.

*Please note that it takes 24-48 hours for the order to be prepared and sent to the carrier (excluding weekends).